figuli consulting :: Contact


who is responsible for data processing?
Responsible in the company is Markus Preinl.

which data is processed and from which sources does this data come from?
We process the personal data that we receive from you in the course of a business relationship. In addition, we process data that we use from publicly available sources such. B. their homepage, company book, phone book have received legitimate.

For what purposes and on what legal basis is the data processed?
The processing of your personal data is necessary:
  • for processing your request for quotation
  • for fulfillment of orders and contractual obligations
  • as long as legitimate business interest exists
  • for processing of faults via our ticket system with warranty or warranty claims
  • for forwarding of safety information and return actions of manufacturers
  • for the fulfillment of legal obligations, e.g. Document storage obligation
  • for ordering software licenses
  • for the initiation of troubleshooting by the manufacturer on their behalf
  • for accounting by our accountant

who gets their data?
Within Figuli Consulting, employees receive their data, which they need to fulfill the contract, to fulfill contractual or legal obligations, to prepare an offer and to safeguard legitimate interests. In addition, processors receive their data only if they absolutely need it to fulfill their respective order.
If there is a legal obligation, public authorities and institutions can also receive your personal data.

How long is your data stored and processed?
For the duration of the entire business relationship (from initiation to settlement to the termination of a contract) as well as in accordance with statutory retention and documentation requirements and as long as there is a business interest.

What are your privacy rights?
You have at any time
  • the right to access, correct, delete or restrict the processing of your stored data
  • a right to object to the processing
  • a right to data portability in accordance with the requirements of data protection law
  • complaint to the Data Protection Authority

Are you committed to providing data?
You must provide the personally identifiable information necessary to establish and conduct our business relationship and we are required to collect it by law.
If you do not want to provide us with the data, we generally have to refuse to conclude the contract or to execute the order. In this case, we can no longer carry out an existing contract and consequently have to terminate it.
However, you are not required to give consent for the processing of data that is not relevant to the fulfillment of the contract or required by law and / or regulatory requirements.

Is there automatic decision making including profiling?
We do not use automated decision-making under Art. 22 DSGVO to reach a decision on the establishment and conduct of the business relationship.

If you contact us by email, fax, phone, sms, whatsapp, tweet or personal message, we will keep our answers to you and your inquiries.

Use of cookies and web analytics
Currently we do not use and analyze data on our web pages. The content management system of our website uses cookies but does not transfer any personal data. We do not use these cookies. If you nevertheless do not want cookies, you can prevent the installation of cookies by setting their browser accordingly.
We link to content of other service providers. For further information on the respective use of your data, please refer to the privacy policy of the selected service provider.

Ticket System SpiceWorks
We use SpiceWorks as ticket system. We have installed SpiceWorks on our own server in Vienna. Upon registration, your title, surname, first name, telephone number, email address and password will be saved. If you use the ticket system via the portal, the ticket contents are stored in the database. Send emails to the ticket system so the emails are transferred to the ticket system.

social media
We provide news on Facebook and Twitter, but do not use any data or profiling in this context. Nevertheless, your browser is connected to the selected service provider when using the respective service. For example, if you interact with the social network, your IP address, cookies, and other information will be transmitted to your service provider. If you are logged in to the corresponding platform of the social network, it can assign your visit to our website to your user account.
We use the Facebook icon and Twitter icon to redirect to our pages of each platform. By clicking on the icon you agree to the communication with the respective platform and the transmission of information (for example IP address) to the respective service provider. For further information on the respective use of your data, please refer to the privacy policy of the selected service provider.

Google Maps
We use Google Maps especially when planning routes to our locations. Google Maps is powered by Google Inc. By using this website, you consent to the collection, processing and use by Google, its agents or third parties of the data collected and entered by you.
Here are the data that are transmitted when using Google Maps: - this includes, in addition to the IP address, other things such. B. the GPS data of a possibly used smartphone or search behavior.

Data Security
Your data security is our highest concern. Our stated goal is to take all necessary technical and organizational measures to ensure the security of data processing and to process your personal data in such a way that they are protected against access by unauthorized third parties.
Using state-of-the-art security software, encoding and encryption techniques, our IT infrastructure meets the latest security standards.

your request, your request for privacy
We comply with the legal requirements regarding the privacy of our customers and we are happy to comply with your request.
Please send your request in writing or by e-mail with a copy of the attached ID to the following address:

by mail to:

or in writing to:
Figuli Consulting IT Services Owner Markus Preinl e.U.
Attn Mr. Markus Preinl
Rembrandtstra├če 19/2
1020 Vienna

We will then process your request in accordance with the legal requirements.

We reserve the right to amend this Privacy Policy if the technical conditions or the legal requirements change.